Burgess Mentioned in Gartner Report

1.9.2018 | Burgess mentioned in Gartner research article under the header, “Gartner Tools to Identify and Prioritize Automation Opportunities”

ALEXANDRIA, Va. – Burgess Group, an innovator in healthcare payment software for the last 20 years, announced that it has been mentioned in Gartner’s report: Strategic Automation Decision Framework Accelerates Journey From RPA to AI for Healthcare Payer Transformation.1

Burgess believes it was mentioned in the report because of its use of intelligent automation within the claims process in the payer space. Gartner analyst Mandi Bishop writes, “Gartner survey research indicates that 64% of organizations across industries have deployed or are planning to deploy AI-driven process automation, with 74% evaluating or implementing AI for decision making. To catch up to their peers in other industries, healthcare payer CIOs should seek ways to adapt and apply cross-industry use cases that are successfully leveraging intelligent automation at scale.”

The company’s latest innovation, Burgess Source, uses streamlined operations to help eliminate the cost and waste associated with errors during the process. The cloud-based platform has the ability to connect multiple systems and has platform universality, eliminating transposition errors that can occur when different systems improperly interface. The system also allows clients to bring claims editing, pricing and analytics into a single source to ensure payment accountability to help improve the company’s bottom line.

For over two decades, Burgess has been a software and innovation leader in the healthcare industry. With headquarters in Alexandria, Va., and an office in West Hartford, Conn., more than half of the company’s dedicated client base has been with Burgess for more than nine years. The company serves many of the nation’s top health plans, including multiple BCBS, national, and regional payers.

For more information on Burgess Source and to request a demo, visit BurgessGroup.com or follow us on Twitter and LinkedIn.

1 Gartner, Strategic Automation Decision Framework Accelerates Journey From RPA to AI for Healthcare Payer Transformation, Analyst(s): Mandi Bishop, Published: 14 November 2017 ID: G00345609.

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About Burgess
Burgess is dedicated to improving healthcare payment operations through technology. We bring technology innovation and real-time data to an overlooked and critical part of the American healthcare system. Our scalable Payment Accountability platform, Burgess Source, integrates payer systems to transform payment workflows and provide powerful business intelligence to lift payer performance. The company is located in Alexandria, Va., with a satellite office in West Hartford, Conn., and online at burgessgroup.com.

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